Banks suck
Dear CBA,
Don't fucking charge me $15 for an express clearance on a cheque, in this day and age, and then not actually clear it any sooner. And don't fucking take 3 business days to clear a cheque in the first place.
You fuck,
Matt
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They’re all the same!
Although in my case it was the CBA again. They cost me $30 of interest on one of my loans by delaying settlement on one of my properties by a day.
The reason for delaying settlement: The person I gave my forms to forgot to send them to the department that deals with home loans. They tried to blame me for not giving them enough time!
They’ve partially redeemed themselves by returning my $15. Though, the deposited it into the account when I paid cash for it. And they couldn’t provide me with a receipt, so effectively they stole $15 off me and gave it to TFG. Thankfully I can get it back…
When Mark and I arrived home we had to pay customs to clear our shipped goods which cost $88. Instead of giving a credit card, my mum wrote us a cheque. It seems that the cheque got lost in the mail, and in order to cancel it, she was charged $15 for a mistake that wasn’t hers. On $88 this is extortion.
CBA sux
Strike 1: I cancel an account with them. They continue to send me statements stating $0.00 as the balance. Then warn me that inactivity will lead to a fee. I go into the bank and the teller acts like I am a big waste of his time, sighing and such like; rather than apologise as he should have.
Strike 2: I try to change my official title, as legally I become Dr Dea, and they somehow managed to think this means I am two different people “Dr Dea” and “Ms Dea”, magically unlinking previously linked accounts. Something similar happened to my big sis with “Ms Big Sis” and “Miss Big Sis”. I go into the bank (with my heaps of free time, not), the teller acts all amused that I am in fact “Dr Dea”. Telling a potentially lifelong client “that’s so cute, you’re so young to be a doctor, aww, we’ll just change that name over for you “Doctor” tee hee” isn’t entirely respectful if you ask me.
Strike 3: Despite having a 55-day interest free credit card, they charge me interest within the 55 day grace period. Twice. The second time after I went in and complained and made them rectify the error.
Result: Me and all my monies are with HSBC now. No problems since (fingers crossed).