Madisons Recruitment is a small business on the same floor as us at work. There’s Karen the owner, and Rhee-Ann who’s our age. Karen, Rhee-Ann and us boys get on really well, and when they were having some problems with their website hosting I said I’d fire off an email on their behalf to get it sorted. Chris: If you’re reading this, why am I doing your job? ;)

They have two domains: madisonsrecruitment.com and madisonsrecruitment.com.au. The .com has content, the .com.au doesn’t. They should be pointing to the same public_html directory on Swiftel’s webserver, but they’re not. I wasn’t sure if it was a misconfigured Apache or something else but it now appears they’ve made multiple users (one per domain) rather than attaching multiple domains to a single user account, which is how we do it at TFG. Clowns.

In contrast I emailed the WestNet team to see if they supplied XML feeds for accuount usage. I was wanting to record and graph with Cacti my downloads and could do that easier if I had access to the raw data, rather than scraping the site. I got a reply from WN after 45 minutes, and the guy actually thought about what he was writing and answered my questions rather that fobbing me off. We use and recommend WestNet to all our customers looking for connectivity, and this is why.