Telstra screw up

It may come as no suprise (especially for Jimmy) that Telstra made a mistake with my new phone contract. I got the bill, which said I was on a 24 month contract, even though I clearly indicated I wanted to remain on a 12 month contract for the new handset.

Clownpockets.

A quick call to their Mobilenet helpdesk resolved the problem, and as compensation for my sadness, they’ve taken the final T610 handset payment off my bill, saving me just over $70!

He shoots, he scores!

1 Comment so far

  1. James on July 21st, 2004

    You knew i would comment on this one didn’t you? Didn’t you hmm.. haha.

    How quick was “A quick call to their Mobilenet helpdesk” ?

    Thats my comment on this.